Privacy Policy
Your privacy is fundamental to how we build and operate our services. This policy explains how we collect, use, and protect your personal information.
Our Privacy Principles
These principles guide how we handle your personal information and build trust through transparency.
Transparency
We clearly explain what data we collect and how we use it.
Security
Your data is protected with enterprise-grade security measures.
Control
You have full control over your personal information and privacy settings.
Minimal Collection
We only collect data that's necessary to provide our services.
- Account Information: Name, email address, company information, and profile details when you create an account.
- Usage Data: Information about how you use our services, including API calls, feature usage, and performance metrics.
- Technical Data: IP addresses, device information, browser type, and other technical identifiers.
- Communication Data: Messages, support requests, and other communications with our team.
- Cookies and Tracking: We use cookies and similar technologies to improve your experience and analyze usage patterns.
- Service Provision: To provide, maintain, and improve our AI agent services.
- Account Management: To create and manage your account, process payments, and provide customer support.
- Communication: To send service-related notifications, updates, and respond to your inquiries.
- Analytics: To understand usage patterns and improve our services.
- Security: To protect against fraud, unauthorized access, and other security threats.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Providers: We may share data with trusted third-party service providers who help us operate our business.
- Business Transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- Consent: We may share information with your explicit consent for specific purposes.
- We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols.
- Access Controls: We implement strict access controls and authentication mechanisms.
- Regular Audits: Our security practices are regularly audited and updated.
- Incident Response: We have comprehensive incident response procedures in place.
- Employee Training: All employees receive regular security and privacy training.
- Access: You can request access to your personal information.
- Correction: You can request corrections to inaccurate personal information.
- Deletion: You can request deletion of your personal information (subject to certain limitations).
- Portability: You can request a copy of your data in a machine-readable format.
- Objection: You can object to certain processing of your personal information.
- Restriction: You can request restriction of processing in certain circumstances.
- Our services are hosted in the United States, and we may transfer data internationally.
- We ensure appropriate safeguards are in place for international data transfers.
- We comply with applicable data protection frameworks including Standard Contractual Clauses.
- European users have specific rights under GDPR regarding international transfers.
- We retain personal information only as long as necessary to provide our services.
- Account information is retained until you delete your account.
- Usage data may be retained for analytics and service improvement purposes.
- We comply with legal retention requirements and delete data when no longer needed.
- Our services are not intended for children under 13 years of age.
- We do not knowingly collect personal information from children under 13.
- If we learn we have collected information from a child under 13, we will delete it promptly.
- Parents or guardians may contact us to review or delete their child's information.
Data Controller
Progressi AI, Inc.
2261 Market Street STE 85924
San Francisco, CA 94114
United States
Privacy Contact
For privacy-related questions or to exercise your rights, contact us at: privacy@progressi.ai
EU Representative
For European users, we will designate an EU representative as required by GDPR when we begin serving EU customers.
Changes to This Policy
We may update this privacy policy from time to time. We will notify users of material changes via email or through our service. The "Last updated" date at the top of this policy indicates when it was last revised.
Questions About Privacy?
We're committed to transparency about our privacy practices. If you have questions or need to exercise your privacy rights, we're here to help.